Information Collection: We collect personal information such as name, email address, shipping address, and payment details when you place an order on our website. Additionally, we may collect non-personal information such as browser type, operating system, and IP address for analytical purposes.
Use of Information: Personal information provided by you is used for order processing, communication regarding your order, and to improve our services. Non-personal information may be used for analytics, marketing, and improving the functionality of our website.
Data Security: We are committed to protecting the security of your personal information and use industry-standard security measures to safeguard it against unauthorized access, disclosure, alteration, or destruction.
Third-Party Services: We may use third-party services such as payment processors and shipping carriers to fulfill orders. These third parties have their own privacy policies, and we recommend reviewing their policies before providing any personal information.
Cookies: Our website may use cookies to enhance your browsing experience and provide personalized content. You can choose to disable cookies in your browser settings, but please note that some features of the website may not function properly as a result.
Information Sharing: We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes. Personal information may be shared with trusted third parties such as payment processors and shipping carriers solely for the purpose of order fulfillment.
Children's Privacy: Our website is not directed at individuals under the age of 18, and we do not knowingly collect personal information from children. If you are under 18, please do not provide any personal information on our website without parental consent.
Updates to Privacy Policy: We reserve the right to update or modify this privacy policy at any time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting.
Contact Us: If you have any questions or concerns about our privacy policy, please contact us at contact@Lumminna.com. We are committed to protecting your privacy and will address any inquiries promptly.
By using our website and providing your personal information, you consent to the collection and use of information as outlined in this privacy policy.
Terms of Service
Acceptance of Terms: By accessing or using the services provided by Lumminna, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
Use of Services: Our services are provided for personal, non-commercial use only. You may not use our services for any unlawful or prohibited purpose.
Ordering and Payment: By placing an order on our website, you agree to provide accurate and complete information, including billing and shipping details. Payment for orders is processed through secure payment gateways. We do not store or have access to your payment information.
Product Information: We make every effort to ensure the accuracy of product descriptions, prices, and availability. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.
Shipping and Delivery: We strive to process and ship orders in a timely manner. However, we cannot guarantee specific delivery dates and are not responsible for delays caused by shipping carriers or other factors beyond our control.
Returns and Refunds: Please refer to our Return Policy for information on returns and refunds. By placing an order, you agree to abide by our return policy.
Intellectual Property: All content on our website, including text, images, logos, and designs, is the property of Lumminna and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from our website without our prior written consent.
Limitation of Liability: In no event shall Lumminna be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our services, even if we have been advised of the possibility of such damages.
Indemnification: You agree to indemnify and hold harmless Lumminna, its officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in connection with your use of our services or any violation of these Terms of Service.
Governing Law: These Terms of Service shall be governed by and construed in accordance with the laws of the United States and the State of Kentucky, without regard to its conflicts of law provisions.
Changes to Terms: We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for changes.
Contact Us: If you have any questions or concerns about these Terms of Service, please contact us at contact@Lumminna.com.
By using our services, you agree to abide by these Terms of Service. If you do not agree to these terms, please do not use our services.
Shipping Policy
Free Shipping within the USA: We offer free shipping within the USA for all orders. Delivery typically takes 4 to 7 business days from the date of purchase within the USA. Please note that delivery times may vary depending on the shipping destination and any unforeseen circumstances such as weather delays or carrier issues.
International Shipping: At present, we only ship within the USA and do not offer international shipping services.
Order Processing: Orders are typically processed and shipped within 1-2 business days from the date of purchase. Customers will receive a confirmation email with tracking information once their order has been shipped.
Tracking Information: Customers can track the status of their order using the provided tracking number. If you have not received a tracking number or have any questions about the status of your order, please contact us at contact@Lumminna.com.
Delivery Issues: While we strive to ensure timely delivery of all orders, we cannot guarantee specific delivery dates. If you encounter any issues with the delivery of your order, please contact us, and we will work with the shipping carrier to resolve the issue as quickly as possible.
Shipping Address: Customers are responsible for providing accurate and complete shipping addresses. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Shipping Restrictions: Some items may be subject to shipping restrictions due to size, weight, or shipping regulations. Any such restrictions will be noted on the product page.
Contact Us: If you have any questions or concerns about our Shipping Policy, please contact us at contact@Lumminna.com. We are here to assist you and ensure a smooth shipping experience.